This Privacy Policy sets out the basis on which we collect and process your personal data through your use of our website, and/or signing up for newsletters and other online marketing activities. Elise Garreau S.A.S ensures that your personal information is handled in accordance with Data Protection Act 2018, and the EU General Data Protection Regulation (GDPR).

How We Use Your Personal Data

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail.

Payment method details will never be shared with third parties and will only be used to process your order, using the systems of our secure payment partner, Stripe. You can visit Stripe’s privacy policy here: https://stripe.com/gb/privacy  Additionally, we may also obtain your data as a result of authentication or identity checks. Sometimes we may ask for your telephone number. This number may be given to our courier for delivery services. These details allow us to process your order and to let you know the status of your order.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 2018. We will not keep your data longer than is necessary for fulfillment of the purposes specified above. Data provided by you is retained if the purpose for which the data was collected still exists, it is so required by law, statute or regulation, or it is in the public interest.